Automate your SLA compliance. Enforce GPS attendance. Parse insurer emails into jobs automatically. 3,000+ insurance jobs managed. Built by a contractor, for contractors on Digicall, Santam, OUTsurance and Telesure panels.
Every insurance panel contractor is running the same chaos. Multiple portals open, crew on WhatsApp, SLA clock already ticking, and no idea which tech is closest to which job.
Start free. Upgrade when you're ready. No credit card needed to get started. Cancel anytime.
Not generic AI — features built specifically for insurance panel contractors and integrated directly into your workflow.
PMC doesn't replace Digicall, Azoza or 1 Call — it runs alongside all of them. Receive jobs through your portals as normal. PMC manages your crew, SLAs and invoicing on your side.
Every competitor listed is more expensive, missing SA-specific features, or both. This is an honest comparison — we've used most of them.
| Feature | PMC Panel Pro · R350/mo | ServCraft · R299+ add-ons | Tradify · R870/user/mo | Eworks · R6,500+/mo | Jobber / HCP · R1,800+/mo |
|---|---|---|---|---|---|
| Insurance Panel Requirements | |||||
| Automated SLA countdown (60-min) | ✅ Automated | ❌ Manual | ❌ Manual | ❌ Manual | ❌ None |
| Insurance email parser | ✅ PMC only | ❌ | ❌ | ❌ | ❌ |
| DAS claim reference tracking | ✅ Required field | ❌ | ❌ | ❌ | ❌ |
| GPS 40m attendance enforcement | ✅ PMC only | ⚠ Tracking only | ⚠ Tracking only | ⚠ Tracking only | ⚠ Tracking only |
| COC library + auto-attach | ✅ | ⚠ Manual | ⚠ Manual | ⚠ Manual | ⚠ Manual |
| AI report generation | ✅ R199 add-on | ❌ | ❌ | ❌ | ❌ |
| SA-Specific Features | |||||
| Load shedding offline mode | ✅ Full | ✅ Full | ⚠ Limited | ✅ Full | ❌ Cloud-only |
| WhatsApp-native comms | ✅ | ⚠ Email/SMS | ❌ SMS | ❌ | ❌ |
| PayFast / Yoco payments | ✅ | ⚠ | ❌ Stripe only | ⚠ | ❌ Stripe only |
| Per-SMS / add-on billing | ✅ Included | ❌ R0.29/SMS | ✅ Included | ✅ Included | ✅ Included |
| Multi-province branch separation | ✅ | ⚠ Add-on cost | ❌ | ⚠ Limited | ❌ |
| Built in South Africa | ✅ Cape Town | ✅ JHB | ❌ NZ | ✅ SA | ❌ US/Canada |
| Built-in job scheduler | ✅ | ✅ | ⚠ Google Cal | ✅ | ✅ |
| Free plan available | ✅ Forever free | ⚠ Trial only | ⚠ 14-day trial | ❌ | ❌ |
Not generic field service software. Every feature built around the real requirements of SA insurance panel contractors.
"Before PMC I was tracking SLAs in a spreadsheet and still got a warning from OUTsurance. Now I'm at 98% compliance and they actually call me first when new work comes in."
"The 40m GPS stopped the fuel lies immediately. First month I saved R1,100. My guys knew the system was watching and the problem just went away. R350/month pays for itself in week one."
"We expanded to Johannesburg on Tradify and it broke — everyone could see everything. PMC's branch separation is the only reason we can run Cape Town and JHB as separate businesses on one system."
No — PMC runs alongside your existing portals. You continue receiving jobs through Digicall, Azoza, 1 Call and your insurer panels exactly as you do now. PMC manages your side — crew dispatch, GPS attendance, SLA tracking, job cards and invoicing. Think of it as the engine room behind your portal activity.
PMC connects to your email inbox and reads assignment emails from Telesure, OUTsurance, Santam and other insurers. When a claim assignment arrives, PMC creates the job automatically — DAS reference, client details, property address, trade type and SLA deadline all populated from the email. The SLA countdown timer starts immediately. No manual capturing, no 20-minute delay. Available on Panel Pro.
GPS accuracy varies ±10–20 metres. Large properties (gate to front door) can be 30 metres. Apartments may be 20 metres between the street entrance and the unit. 10 metres would cause legitimate check-ins to fail. 100 metres would allow clock-in from a neighbour's property. 40 metres is the industry-tested sweet spot that eliminates fraud while allowing legitimate attendance to be confirmed.
ServCraft is a solid platform for private work. The key differences for insurance panel contractors: no SLA countdown timers, no DAS tracking, no insurance email parser. Also watch the add-on costs — ServCraft charges R0.29 per SMS, R5 per 100 emails above the limit, and R25/GB for storage. On an active panel operation those add-ons accumulate. PMC Panel Pro is R350/month flat with communications included, and it has the insurance panel features ServCraft doesn't.
Most contractors are fully operational within an hour. Sign up, add your team, connect your email inbox for the parser, set your SLA parameters. Your crew downloads the app (iOS and Android) in minutes. No IT setup, no training days required. We offer free migration assistance if you're moving from ServCraft or Tradify — typically takes 1–2 days.
The Essential plan is free forever for up to 5 users. It includes job scheduling, digital job cards, basic GPS tracking, quotes and invoicing, customer management and the mobile app. It doesn't include the insurance panel features (SLA automation, email parser, DAS tracking) — those are in Panel Pro at R350/month. Start free, upgrade when you join a panel or when you're ready for the insurance tools.
Real-world guides from a contractor who manages 10 teams across 3 provinces on Santam, OUTsurance and Telesure panels.
Join SA plumbers, electricians and builders who've replaced the chaos with one system — built for the way insurance panel contractors actually work.
Questions? Call 074 400 5558 or email us — we're based in Cape Town, SA.