PMC did not begin as a software project. It began as frustration from real working days in the field.
After years of working as an electrician and later running teams, it became clear that most job management systems do not reflect how plumbing and electrical work actually happens. Days change without warning. Jobs overrun. Emergency call outs interrupt schedules. Information arrives late. Paperwork happens after hours.
We tried existing systems. Some were well designed. Some were popular. None truly fit.
At one point, building our own system felt like the only option. That is where the real challenge started.
The Hard Part Was Not the Code It Was Explaining the Work
Finding developers was difficult. Explaining the work was harder.
Most software developers think in straight lines: step one, step two, step three. Trade work does not behave like that.
A job can change in minutes. A client is not home. Stock is missing. Access is delayed. An emergency pulls a team away. Insurance requirements suddenly apply.
Trying to explain this reality, how the day constantly shifts, was one of the biggest struggles. What made sense in the field was hard to translate into logic and structure.
Why Lived Experience Matters
Along the way, we were fortunate to meet people who simply wanted to help, not because they understood the trade, but because they understood effort and honesty.
Progress did not come from polished presentations or perfect plans. It came from sitting down and explaining again and again what a real working day looks like and why systems must bend instead of break.
To our knowledge, only one system we encountered internationally had been built by a founding tradesman. That confirmed something important. Software built from inside the trade behaves differently.
Why PMC Took Time
PMC was built slowly because it had to be. Every feature had to answer one question: does this still work when the day goes wrong? If the answer was no, it was not good enough.
PMC was not designed around ideal workflows. It was designed around changing schedules, incomplete information, real technicians, real clients, and real pressure on owners. A system that almost fits creates more frustration than no system at all.
Why PMC Exists
PMC exists because generic systems assume ideal conditions. Trade businesses do not operate in ideal conditions.
It was not built to impress in demos. It was built to survive real work. That is why getting it right mattered.